You may swap out your existing numbers with new numbers for a fee. Swaps may be done only once per month per line that the number sits on. Swaps do not extend your term length. There are 2 methods for swapping:
Swapping from the Phone Numbers section
Navigate to the Phone Numbers section. Select the checkboxes. Click Swap Selected. This method works well for swapping specific numbers in few.
Swapping in bulk via CSV upload
You may want to swap a large list without having to click each number but also want to only swap specific numbers. The CSV upload was designed for that.
Click Upload Phone Numbers to Cancel/Swap button. Select swap from the dropdown and then upload your CSV file in line with the instructions on the page including the list of numbers you'd like to swap.
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